Property Maintenance, Administration/ Office Support

Customer Service Officer Apprentice

  • Croydon
  • Mulalley & Company
  • 40+ hours per week

THE COMPANY

Mulalley is a private (family) owned business with a turnover in excess of £150 million per annum. Mulalley is part of the Sherrygreen Group of Companies. Mulalley commenced trading in 1972 and was set up by the O'Malley family. Our primary business is construction and construction related activities including:

  • New Housing and Development
  • New Social and Education projects
  • Major Refurbishment
  • Estate and Area Regeneration
  • Decent Homes/Planned Maintenance
  • Reactive Maintenance

THE ROLE

The purpose of this apprenticeship is to provide administrative and customer service support to the site team. 

 

Responsibilities and Duties

  • Being the resident’s first point of contact
  • Keep residents updated on the progress of works to their home
  • Dealing with resident queries
  • Carrying out condition surveys and resident interviews
  • Daily visits to residents at home
  • Ensuring the smooth delivery of the works in residents homes

 

THE CANDIDATE

Requirements

  • Ability to work accurately and to deadlines
  • Ability to follow verbal and written instructions
  • Be well presented with good communication skills
  • Applicants must be aged 18+
  • Due to the nature of the work there is a requirement for the successful applicant to undergo a Basic Disclosure Check.

 You will need to obtain entry level 3 English and Maths in an initial assessment

 

OTHER INFORMATION

This apprenticeship with last 23 months

 

If you are interested, please contact Peter.Wallace@croydon.gov.uk

 

APPLY FOR THIS OPPORTUNITY

To apply for this position please enter your email address below and a member of the team will be in touch. If you have not yet registered you will be required to do so in the next step.

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