Administration/ Office Support

Business Administrator Apprentice

  • Croydon
  • Axis Europe
  • 35-40 hours per week


Axis is a dependable property services partner. We work with some of the UK's largest building owners, landlords and facilities managers to provide strategic building repairs, maintenance and improvement across all property sectors.


The purpose of this role is to work with the Apprentice team learning the skills and gaining experience of Business Administration whilst studying towards completion of the NVQ. 


Responsibilities and Duties

Working alongside an Office Manager to:

  • Provide customer service to residents and customers
  • Arrange appointments for residents with trades people in a cost effective and organised manner
  • Dealing with queries from residents and changing appointments
  • Attend Axis Induction, Health and Safety training, Toolbox talks and College Induction
  • Rescheduling appointments using our planning tools
  • Successfully complete the ‘Apprentice Challenge’ project, which is compulsory for the completion of your apprenticeship
  • Logging current jobs onto our job management system/database
  • Updating and changing information as the job changes
  • Ordering equipment needed for the job
  • Work as an integral team member with other apprentices, Axis operatives, clients, customers and tenants
  • Keeping all activity logged and up-to-date in an accurate manner
  • Liaising with staff at customer sites keeping them up-to-date with progress information


Key Knowledge

  • IT Literate
  • Customer Service
  • GCSE A-C in Maths & English (Must have)


To discuss this role, please apply below or contact


To apply for this position please enter your email address below and a member of the team will be in touch. If you have not yet registered you will be required to do so in the next step.

  • Value Croydon
  • Good Employer Croydon
  • Calat
  • Wuropean Union Social Fund