Customer Service/ Care, Administration/ Office Support

L2 Administration Apprentice

  • Croydon
  • £9.62
  • St Josephs Federation
  • 35-40 hours per week


The Federation of St Joseph’s Catholic Junior, Infant and Nursery Schools belongs to the Catholic communities of Upper Norwood, West Norwood and East Dulwich and exists to educate Catholic children in a community with the Gospel values, traditions and beliefs of the Catholic faith. The schools are in the Archdiocese of Southwark


In this role, you will be under the direction/instruction of senior staff: provide routine general clerical, administrative, financial support to the school.


Responsibilities and Duties

  • Undertake reception duties, answering routine telephone and face to face enquiries and signing in visitors.
  • Assist with pupil first aid/welfare duties, looking after sick pupils, liaising with parents/staff etc.
  • Assisting with arrangements for schools trips, events etc.
  • Provide general clerical/admin. Support e.g. photocopying, filing, faxing, complete standard forms, respond to routine correspondence.
  • Maintain manual and computerised records/management information systems.
  • Produce lists/information/data as required e.g. pupils’ data.
  • Undertake typing and word-processing and other IT based tasks.



Qualification will be completing Customer Service Level 2 as part of the apprenticeship. Candidates need to be educated to Level 1 Maths and English to be eligible.



  • Good numeracy/literacy skills.
  • Excellent communication skills together with the ability to communicate fluently in English to fulfil the requirements of the post.
  • Effective use of ICT packages.
  • Use of relevant equipment/resources.
  • Good keyboard skills.


Hours are term time only


To discuss this role, please contact 


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