Premier Care Services Ltd was established in 2003 and is one of the oldest established care providers in Croydon
Our aim at Premier Care Services Ltd is to support Service users by providing affordable, reliable and flexible care services, which are easily accessible, from local base and which enable Service users to maintain their chosen independent lifestyle as far as possible in appropriate care settings.
Personalised care, with a compassionate approach and dedicated service is our main message which reflects throughout our organisation.
To have individual responsibility in accordance with the practices, procedures and policies of Premier Care Services, for the personal needs of Service Users.
To enable Service Users to live as independently, comfortably and securely as possible. To promote the opportunity for Service Users to live in the community for as long as possible, by providing care and support to individuals and families.
- To perform basic personal care tasks as would be undertaken by a member of the family.
- To alert Field Care Supervisors of any changes in the Service User.
- To create and maintain good communication with Service Users including those who may have some degree of communication difficulties.
- To make and maintain effective working relationships with Service Users.
- To develop good communication links with the usual Care Worker in the Service User’s home.
- To prepare and cook meals.
- To undertake housekeeping, household cleaning and laundry duties as requested.
- To help with purchasing of provisions to provide an adequate, balanced and stimulating diet where necessary.
- To adhere to all of the Premier Care Services policies.
Equipment, protective clothing and uniform are provided by Premier Care Services.
- Cleaning materials are supplied by the Service User or Premier Care Services in accordance with Premier Care Services Policies and Procedures.
- Care Workers are responsible for the safe handling of property and equipment belonging to the Service User.
Special Skills and Attributes
- Excellent communications skills.
- Sound understanding of good care principles.
- Good planning skills.
- Ability to cope with pressure.
- Even-tempered and patient.
- Ability to cope with change.
- Ability to display empathy and warmth.
- Care Workers work in the homes of Service Users, which will vary considerable in terms of physical structure, cleanliness, warmth and material standards.
- On occasions Care Workers may be required to work with equipment provided by the Service User, which may be outdated.Care Workers must not work with equipment that is unsafe. This should be reported to the Field Care Supervisor immediately
- Care Workers work as part of a caring team liaising with agencies and other professionals as necessary.Cares may be required to undertake any other tasks specified by line management relevant to the role and to the needs of the Service Users.