Property Maintenance, Administration/ Office Support

Facilities Co-ordinator

  • Croydon
  • £20,000.00 - £25,000.00
  • OnSide Youth
  • 35-40 hours per week


OnSide Youth Zones is a charity with one simple aim…to build a network of 21st Century Youth Clubs, giving young people, safe and inspiring places to go in their leisure time. Young people need our help now more than ever before. Whether it’s a lack of ambition or qualifications, or negative behaviour and attitudes, the current childhood crisis is real and well documented. OnSide Youth Zones are designed to give young people aged 8–19 years old (25 for those with a disability) somewhere to go, something to do and someone to talk to in their leisure time; occupying their bodies and minds with fun activities, learning new skills and socialising in a safe, positive way. Youth Zones are there for young people in deprived areas, where the alternative for many is spending their evenings on the streets or isolated in their bedrooms, surfing the internet.


As Facilities Coordinator at Croydon Youth Zone’s state of the art, brand new building, you will be responsible for ensuring safe, effective and efficient running of maintenance and security of the Youth Zone premises and facilities. In addition to ensuring full compliance with all requirements for equipment, buildings, and the safe management of sub-contractors, the post manages the cleaning staff team. Ensuring that all areas of the Youth Zone are open and safe at all times is paramount. This is a critical role which will significantly contribute to enabling young people to achieve their potential through the Youth Zone offerYouth Zones are amazing places: accessible, vibrant, welcoming, fun and caring are just some of the words used by young people to describe their Youth Zone. Croydon Youth Zone, which is opening in July 2019 will be no different. Youth Zones are for young people aged 8 to 19, and up to 25 for young people with additional needs. Croydon Youth Zone is part of the growing OnSide network and is the third Youth Zone in London.


As a Facilities Co-ordinator you will support the Youth Work delivery team in achieving their objectives via the following responsibilities and support for specific projects:

  • To be responsible for general maintenance of the premises including; heating, lighting, plumbing and security systems, carrying out minor repairs, maintenance and installation work such as joinery and plumbing, and appropriate painting and re-decorating across the Youth Zone where appropriate
  • Implementing planned maintenance, repair and renewal programmes
  • Operational lead for service contracts including the monitoring and servicing of equipment
  • To establish systems carrying out and recording all necessary checks including; alarms, lighting, escape routes, security, building condition and equipment
  • To note, monitor and report any defects in the building and arranging for repairs within set budgets
  • Setting up equipment and facilities for events in the Youth Zone, and supporting staff in their internal and external requirements
  • To be responsible for the entrance and other external areas, ensuring that there is always an excellent first impression of the Youth Zone
  • To immediately report any serious hazards to a senior manager
  • To communicate all facilities issues to relevant staff in a clear and timely manner
  • To register as one of the Key Holders for the Youth Zone, be the first point of contact on a rota basis in an emergency callout situation and to check and secure the Youth Zone premises after callout
  • To respond to and reset the alarm when required, liaising with the alarm company and police as necessary
  • To be available at unsocial hours or at weekends to deal with security problems, make emergency repairs or allow access to contractors
  • To supervise the cleaning staff, monitor standards of cleanliness and assist in cleaning as required
  • To compile the work duties and rotas of cleaning staff
  • To be responsible for ordering cleaning equipment and supplies
  • To carry out any other reasonable duties as requested by manager



  • Have significant experience of building maintenance and/or management, including staff supervision
  • Have excellent people skills with the ability to establish good professional relationships with young people and adults
  • Have the ability and initiative to carry out general repairs and preventative work
  • Have a working knowledge of health, safety and environmental legislation
  • Demonstrate a strong commitment to young people
  • Be passionate about the aims and mission of OnSide Youth Zones, and Croydon.


Croydon Youth Zone are committed to safeguarding and promoting the welfare of children, young people and vulnerable groups. This post is subject to an enhanced DBS check.


To apply for this position please enter your email address below and a member of the team will be in touch. If you have not yet registered you will be required to do so in the next step.

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