Facilities Services Apprentice

  • Croydon
  • Croydon College
  • 35-40 hours per week


Croydon College is here to help get you to where you want to be in life. Over 8,000 students choose to study with us each year. We’re one of the largest and most successful providers of Further (college) and Higher (university) Education courses in the South East, judged Good at all levels in all areas by external inspections by Ofsted and the Quality Assurance Agency (for Higher Education). 


To support the Technical Services team in the delivery of a safe and maintained shopping centre, by ensuring that the building, equipment, machinery and aesthetics are fully maintained and operational through the use of planned, reactive and cost effective engineering and maintenance.


Engineering and Maintenance

Assist with routine tasks connected to the upkeep and maintenance of the buildings.

Assist the Technical Services team in carrying out reactive and planned maintenance.

Perform general housekeeping duties to keep maintenance areas tidy and safe.

As directed by the Technical Services team support tenants ensuring appropriate compliance to their leases and relevant license’s on technical matters


Meetings & Events

Coordinate arrangements for meetings and events so that they are productive and effective; provide reminders for and chase meeting actions.


Retail Delivery

Support with the coordination of the retail delivery process for all incoming tenants, following the on-site processes and procedures set by Hammerson.



Coordinate the preparation and updating of maintenance records via the electronic document storage system.

Support with appropriate permissions and permits for contractors undertaking work in the shopping centre.


Special Projects

Undertake, plan and deliver assignments/pieces of work when required so that the meet agreed deadlines/standards.


Communication & Relationships

Ensure close liaison and relationships with the Operations, Tenant Liaison, Marketing and Commercialisation teams to understand operational involvement and requirements for events and activities.

Facilitate the flow and distribution of information and communication so that the team can work productively and good communication and relationships are maintained


Essential Knowledge & Experience 


  •  5  GCSEs grade A - C or equivalent
  • Proficient Microsoft Office skills
  • Positive and friendly attitude and behaviour
  • Good communication skills
  • The ability to work effectively with others as a competent team member


  • Successful completion of apprenticeship study
  • Activate participation in creation of own development plan which is agreed with line manager and assessor
  • Information is accurate
  • Activities meet deadlines
  • Hammerson Brand and professional image upheld
  • Documentation etc. produced to high quality
  • Positive feedback from team and appropriate customers and third parties
  • Effective use of controls and management of business risk
  • Compliance with Corporate Sustainability objectives and guidelines
  • Compliance with relevant Health & Safety guidelines

Working Week:    Mon-Fri 9-5  

Salary:                   £287.35 Per Week 


To apply for this position please enter your email address below and a member of the team will be in touch. If you have not yet registered you will be required to do so in the next step.

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    • Value Croydon
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    • Wuropean Union Social Fund