Retail - General, Sales

Sales Assistant

  • Gatwick Airport
  • £8.21
  • WHSMITH - Gatwick
  • 35-40 hours per week


With over 600 stores on the high street and over 600 stores at airports, train stations, hospitals and motorway services, WHSmith is one of the UK's leading retail groups and a household name. The first newsagent in the Smith family name opened in 1792, and the company, WHSmith, was created in 1828. The UK’s first secure online order was placed with WHSmith in 1995 and was launched in 1999.


Beyond the UK we continue to open stores in airports, railway stations, hospitals and shopping malls across Australia, South East Asia, India and the Middle East.


You probably know us best for books, newspapers and stationery. Now, thanks to our carefully chosen partners, we offer an increasingly wide choice of goods through our stores and website - To hear what is inspiring us now take a look at our blog and browse our latest ranges at


The purpose of this role is to provide exceptional customer service, proactively dealing with all customers, making the most of every sales opportunity and acting as an ambassador delivering the WHSmith brand to all customers.


 Responsibilities and Duties

  • Deliver a friendly service, smiling, greeting and making eye contact with every customer
  • Working tills accurately and providing positive customer experience
  • Stock replenishment and following planograms to merchandise accurately
  • Working in a team, supporting other colleagues
  • Demonstrate good produce knowledge to customers on key promotions and offers, maximising selling opportunities. Approaching customers who may require assistant
  • Targeted on having appropriate till point conversations with every customer to add on sales and increas e the average transaction value


  • Ideally retail experience gained within a simular field
  • Confident approach towards maximising sales opportunities 
  • Strong communication skills and ability to participate as a key team member
  • This role requires a airside pass which requires a valid passport, 5 years continuous referencing and consent to undertake a CRC check 



Full time & Part Time roles available


3 on 3 off, rolling shift pattern

Shift available are; 




12pm -8pm 

1pm -9pm 

2pm -10pm 






Please register your interest below, or contact Amanda Warren on 0208 604 7471


To apply for this position please enter your email address below and a member of the team will be in touch. If you have not yet registered you will be required to do so in the next step.

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