Retail - General, Customer Service/ Care

Team Leader

  • Gatwick Airpoirt
  • £17,339.00 - £18,730.00
  • WHSMITH - Gatwick
  • 35-40 hours per week


With over 600 stores on the high street and over 600 stores at airports, train stations, hospitals and motorway services, WHSmith is one of the UK's leading retail groups and a household name. The first newsagent in the Smith family name opened in 1792, and the company, WHSmith, was created in 1828. The UK’s first secure online order was placed with WHSmith in 1995 and was launched in 1999.


Beyond the UK we continue to open stores in airports, railway stations, hospitals and shopping malls across Australia, South East Asia, India and the Middle East.


You probably know us best for books, newspapers and stationery. Now, thanks to our carefully chosen partners, we offer an increasingly wide choice of goods through our stores and website - To hear what is inspiring us now take a look at our blog and browse our latest ranges at


We are looking for enthusiastic new team leaders to join us at WHSmith Gatwick.


Responsibilities and Duties

  • This role will include managing a team, making sure stores get restocked and helping give customers a good start to there holiday.
  • Team Leaders need to get their store running like clockwork by inspiring your people to go the extra mile.
  • You’ll be a role model for the team, showing junior team members how it’s done


  • Customer Focus
  • Time Management
  • Team Leading
  • Motivator
  • Happy to work in fast paced environment
  • Target Driven


Pay and benefits

Full training package, staff discount, pension scheme, reduced travel, tax free shopping



Part time (Weekend mornings or weekends only) and

Full time (must be totally flexible with hours, which will include weekends and evening work)


For more information, please contact


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