Information Technology

ICT & Business Performance Assistant

  • Croydon
  • £18,740.00
  • CCHA
  • 25-30 hours per week


We own and manage over 1,400 homes in Croydon, Bromley, Sutton and Merton. We have been rooted in the local community since 1967, when we were founded to meet the need for housing in the community. We have continued working within the community through initiatives such as the Horizons Programme, which supports residents back into work. We are committed to delivering a high quality service to our residents and developing more homes within the community.


In a brand-new role, as an ICT and Business Performance Assistant, your duties will cover two core areas. Your time will be split between assisting with the day to day running of the ICT department as well as working to support performance management and service improvement


Responsibilities and Duties

  • Be the first point of contact for ICT, communicating clearly and concisely with users to assess problems and requests, supporting users and providing resolutions to issues.
  • Setting up new user accounts and amending existing users and groups.
  • Assist with the maintenance of the ICT assets register, ensuring all assets are accurately recorded correctly.
  • Aid in the installation, maintenance and support of the internal infrastructure.


  • Have an understanding of computers, software and hardware (I)
  • Proficient in Microsoft Office and Windows 10 and Web Browsers (S)
  • Understanding of Excel to an advanced level. (S)
  • Ability to troubleshoot common hardware/software issues. (S)



What can we offer?

In return we offer you full training on internal systems, a competitive salary with excellent benefits package in a supportive environment.


Excellent Benefits package:

  • 25 days holiday rising to 30 days
  • Matching pension contributions up to 10%
  • Use of company pool cars to travel to and from site
  • Childcare vouchers
  • Annual travel loan
  • Training and career development programme
  • Cycle to work scheme
  • Buy and sell holiday
  • AXA PPP full private medical cover (on completion of probationary period)
  • Annual Bonus scheme (subject to company performance)

To discuss this role, please contact


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