McDonald's main aims are to serve good food in a friendly and fun environment. Working for McDonald’s is more than just a job. It’s a business that aims to have a positive impact in everything we do. We offer good value, quality food and a fantastic experience for our customers. But it’s not just about the millions of meals we serve each year. It’s also about the hundreds of communities across the UK where you’ll find our restaurants, and the thousands of people who work in those.
Prepare the customer’s meal with care and respect – give your customers gold standard food and drink every time• Make it special – be welcoming, personalise your comments and connect with your customers• Make it genuine – give the customer your full attention, smile, use eye contact and body language that is enthusiastic and energetic• Adapt to each customer’s needs – give them an individual experience that exceeds their expectations, e.g.:o Be patient with customers who need help, offer to explain the menuo Get to know regular customers and treat them individuallyo Use positive gestures, e.g. offer to clear trays, help parents with pushchairs or make a child’s visit special• Use initiative and confidence when interacting with customers• Answer customer queries confidently and professionally – keep up-to-date with knowledge on our food and promotions• Treat all customers and colleagues with courtesy and respect• Work as a supportive team member
To apply for this position please enter your email address below and a member of the team will be in touch. If you have not yet registered you will be required to do so in the next step.