Application Support Analyst (12 Month Contract)

  • Croydon
  • £46,236.00
  • CCHA
  • 35-40 hours per week


We own and manage over 1,400 homes in Croydon, Bromley, Sutton and Merton. We have been rooted in the local community since 1967, when we were founded to meet the need for housing in the community. We have continued working within the community through initiatives such as the Horizons Programme, which supports residents back into work. We are committed to delivering a high quality service to our residents and developing more homes within the community.



You will be responsible for the configuration, development, and implementation of the organisations information systems and business applications as well as providing 2nd/3rd line applications support as required.You will work closely with the Business and Performance Analyst in the interpretation of business requirements for the development of ccha’s strategic systems e.g. Civica Cx




  • knowledge of Windows systems, web technologies and basic networking principles (Microsift O365, Sharepoint and Onedrive)
  • Microsoft SQL Scripting for data interrogation
  • The ability to plan, organise and manage your own workload
  • Experience of Housing Management Systems
  • Experience of identifying and delivering technical training to others
  • Ability to analyse problems and idetify solutions 
  • Experience developing systems used in the social housing sector, Civica Cx in particular



Our competitive benefits package includes:

  • 25 days holiday rising to 30 days
  • Matching pension contributions, up to 10%
  • Private Health Scheme
  •  Simply Health cash plan
  • Flexible/agile home working
  • Option to buy and sell holiday


 For an application form contact:


Closing Date: 9 August (12 noon)

(this advert may close earlier giving 2 days’ notice if we receive a high volume of applicants, therefore please keep an eye on the closing date on our website)



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