Charity/ Voluntary/ NFP

Employment Officer

  • Croydon
  • £24,000 - £27,000 Pro-rata, 5% Pension
  • Croydon Vision
  • 20-24 hours per week


Welcome to our vibrant community.


We’re here to encourage independence, confidence and personal development among the blind and the partially sighted community of Croydon.


It’s free to become a Croydon Vision member, and our members and their families / carers can take advantage of a range of free and low-cost services and activities such as:


– Advice & Advocacy

– Low Vision Clinic

– Talking Therapies

– Sight Loss Workshops

– Tech Training

– Outreach Service

– Young People 

– Route to Employment

– Transport & Lunch

– Various Social Groups


We’re passionate about empowering blind people through a range of initiatives; but it all starts with being open. So by working with the community at large we’re determined to smash taboos, break down walls and encourage people to re-evaluate what’s possible when you’re blind or partially sighted.


We’ve been doing this since 1923….

When the Croydon Voluntary Association for the Blind (now known as Croydon Vision) was formed there were limited opportunities for blind and partially sighted people. The world has changed a lot since then but at our core we still hold the same belief that those living with sight loss should be able to do so with independence and confidence. Croydon Vision is all about helping our members, young and old, to live rich, fulfilled lives.


Purpose of the Role: To improve inclusion of people with sight loss in the labour market. Objectives of the role:

  • To encourage the development and mindset of ‘I Can,’ building self-esteem and confidence amongst the working age members of Croydon Vision (CV).
  • To develop engaging and inspiring events physically (Bricks) and virtually (Clicks) in line with CV’s strategic goals.
  • To drive members’ development helping them to become more independent inside/outside their homes, and to subsequently support their journey into education, volunteering, or employment.
  • To drive membership for this specific cohort and the organisation as a whole.
  • To provide timely and relevant data analysis for monitoring and evaluation and support the Project Manager to translate insights into action.



Transforming Lives Together.


To act as a work coach through implementing the 5 stages: Rebuilding > Redirecting >Upskilling >Applying skills to then >Thrive.


  • Rebuilding: To work with the cohort to build self-esteem, self-belief, independence, and confidence, joining our vibrant community.
  • Redirecting: Creating personal plans and looking at career or educational pathways
  • Upskilling: Conducting skill assessments, ensuring members have the skills they need to pursue their chosen career, referring them to relevant courses and training.
  • Applying skills: To develop their CVs, conduct mock interviews, getting members interview and work ready. Create a culture of independence, enabling members to search and apply for roles or entrepreneurship.
  • From Survival to Thriving: To support members to drive their development, helping them to become more independent inside/outside their homes, and to subsequently support their journey into education, work, or volunteering.
  • To develop a forum for working age members and foster peer support, ensuring members are aware of local job fairs and employment events.
  • To support members who are in employment to retain their work, having the right tools and equipments to continue working.
  • To work with members keen on improving their work life, to move into leadership, management or simply wanting add greater value in their workplace.

Impact & Partnership

  • To enable members to understand their own journey of growth and measuring goals.
  • To undertake regular monitoring of members’ progress, using the 5-step approach and CVs CRM system, working together with the Project Manager.
  • To support with data, case studies and insights to enhance the quality of funding applications, fundraising events, and CV’s strategic planning.
  • To assist with the establishment and maintenance of links and networking arrangements with other agencies (e.g., Job Centre Plus, Moorfields, local voluntary organisations as well as other sight loss organisations).

Culture Convergence

  • Everything is laser focused to support the vision, transforming lives.
  • Participate proactively with external service providers to understand the barriers of employment and then ACT (apply, change, teach).
  • A growing person adds greater value, therefore, being part of CV’s book club; learning and sharing is essential.
  • To exemplify our culture of putting people first, creating a vibrant community and empowering people on their journey through technology.
  • A hands-on approach as everyone actively participates in driving the values of CV.
  • Personal development with the potential to grow into a leadership role.



  • Aligns with the culture of Croydon Vision.
  • Creates a fun working environment whilst delivering outstanding results.
  • Willing to test, fail, learn, and grow.
  • Takes personal accountability and holds others to account
  • Takes responsibility for own development and develop others
  • Listens to and respects the opinions of others.
  • Asks for, reflects upon and acts on feedback.
  • Works collaboratively with others to deliver the best outcomes.
  • Actively seeks opportunities for improvement in organisational processes, activity.
  • Builds understanding and commitment to transformational change.
  • Sets standards for Member services.
  • Builds relationships of trust and alliances with Member groups, other stakeholders
  • Self-motivated, pragmatism.
  • Proactive problem identification and resolution.


Essential skills and abilities:


  • Good standard of education (GCSE or above)
  • Experience in the use of computerised systems and software (Microsoft suite)
  • Relevant previous or current employment (Community based)
  • Knowledge of the recruitment, employability industry
  • Administration Skills
  • Experience of the voluntary sector, ideally within the geographical location of Croydon
  • Previous database and administration experience, highly organised & meet deadlines
  • Ability to process and collate information, prepare reports and statistical information
  • People skills including empathy, ability to listen, willingness to learn, adaptability and commitment. Proven experience of working effectively in a customer service/support driven environment
  • Team player who is able to work under own initiative and highly adaptable to surroundings events outside of remit
  • Experience of arranging and attending meetings and ensuring follow-up action
  • Ability to work efficiently and effectively under pressure whilst maintaining a professional and friendly approach
  • Ability to meet deadlines without sacrificing accuracy and understanding confidentiality
  • Knowledge of and commitment to equal opportunities and anti-discriminatory practice
  • An individual with an initiative driven approach, who is hungry to learn and to suggest ways of


To apply for this position please enter your email address below and a member of the team will be in touch. If you have not yet registered you will be required to do so in the next step.

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