Fashion, Retail - General, Retail - Fashion, Customer Service/ Care

Retail & Customer Service Employment Pathway

  • Croydon
  • Centrale & Whitgift
  • 16-20 hours per week


Located in the heart of Croydon Town Centre, Centrale & Whitgift is the community’s retail and leisure hub.


Home to household brands including House of Fraser, Zara, M&S and H&M, the centres also boast independent local businesses including Croydon Boxing Academy, Fashion Meets Music and Afro Hair Candy, as well as community and educational organisations from The Wellness Centre and The Textile Repair Café to Lives not Knives and Smartworks.


Through a programme of cultural events, Centrale & Whitgift celebrates Croydon’s rich heritage and diversity with annual community activations alongside immersive pop-ups and experiences during the Summer and Christmas holidays.




Are you 18+ and interested in a career in retail? Want to develop skills in Customer Services? Centrale & Whitgift in partnership with Ethos Farm and Croydon Works are offering a free, 3-day, accredited Customer Service Training on:


Tuesday 30th July 9:30 am – 4 pm

Wednesday 31st July 9:30 am – 4 pm

Thursday 1st August 9:30 am – 1 pm The programme is delivered by Ethos Farm and covers the following:


  • An Introduction to Working in Customer Services
  • Guest Service Principles
  • Effective Communication
  • Job Seeking Skills
  • Mock Interviews
  • Interviews with Retailers


Each participant who completes the training will receive an accreditation and the opportunity to attend interviews on Thursday 1st August with companies and brands within Centrale & Whitgift. Lunch will be provided.



  • Aged 18+
  • Living in the borough of Croydon
  • Unemployed
  • Full right-to-work in the UK
  • Looking for a career in the Retail and Customer Service sector



PLEASE NOTE: Only applicants living in the borough of Croydon will be considered for this pathway. 


To apply for this position please enter your email address below and a member of the team will be in touch. If you have not yet registered you will be required to do so in the next step.

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    • Value Croydon
    • Good Employer Croydon
    • Calat
    • Wuropean Union Social Fund