Support Works

Alexandra House - an 80-bed service for single homeless people aged 18-65. Is conveniently located 3-minute walk from East Croydon station. offering excellent transport links across London and beyond. Parking is available on site for colleagues.

The support for each customer is person-centred, requires creative energy and is hugely rewarding for colleagues as well as life changing for our customers. This means embracing a dynamic work environment where each day presents unique challenges, offering valuable opportunities for personal and professional growth.

As a support worker, you will manage a caseload of customers and support the team and managers. You will join a lively, supportive, and friendly team to work together to provide an excellent service for adult client group.

Our customers come with a range of support needs, such as those associated with mental health, physical health, alcohol and substance misuse, care leaver status, probation, ex-offending, domestic violence, learning disabilities and refugees. Etc

You will join a lively, supportive, and friendly team to work together to provide an excellent service for our customers.

You will be required to support a caseload of at least 8-12 customers to:

• Identify their strengths as part of our asset-based approach and identify their needs, opportunities, rights, and responsibilities to enable them to move onto to independent living
• Plan and set targets to achieve and take appropriate action to meet their goals and aspirations
• Take part in activities and provide them with opportunities that generate aspiration and confidence

You will need to be able to work shifts on a pre-planned 6 week rolling rota – 4-5 days a week including mornings (from 7am to 15:00), evenings (02:00 to 10pm) Double shift (7am-10pm) - these also include mid shifts and weekends.