Support Assistant

We have a support assistant role in our Mental Health Step Down supported housing service in central Croydon. These role builds on customer care, health and safety, flexibility, adaptability and support our residents on their path to independence. Our 27-bed service is conveniently located in central Croydon close to West Croydon station/tram stop, offering excellent transport links across London and beyond. Some parking is available on site for colleagues on a first comes basis. Our customers come with a range of support needs, such as those associated with mental health, ex-offending, domestic violence, learning disabilities and asylum seeking.

You will need to be able to work shifts on a pre-planned rolling rota - 5 /7 days a week including mornings (from 7am), evenings (to 10pm) - these also include mid shifts and weekends.

Job Role 

Our Support Assistant focuses primarily on group activities. A key part of the role is enabling customers to gain necessary support from other agencies so you will need to be able to network/build relationships with those in other organisations. You need knowledge of safeguarding and how this may apply in the day-to-day work we do as well as. understanding of the reasons why people become homeless.

•Identify their strengths as part of our asset-based approach and identify their needs, opportunities, rights, and responsibilities to enable them to move onto to independent living

•Plan and set targets to achieve and take appropriate action to meet their goals and aspirations

•Take part in activities and provide them with opportunities that generate aspiration and confidence