We are looking for an experienced officer with project management and change experience, with a real passion for service improvement to support the delivery of long-term solutions for the residents of Croydon. 

About the role:

·       Working as part of team to progress the projects under the transformation agenda and identifying activities for improvement working in partnership with stakeholders

·       Supporting in the delivery of change and transformation projects across the housing directorate. This includes project management, diagnostic and design work 

·       Work alongside colleagues in engaging front line staff and residents in continuous improvement activities to deliver a better service 

·       Managing the progress of the transformation and change projects, using data and customer insight to monitor the quality and effectiveness of outcomes. With a data driven focus evaluating and analysing data and information for continuous improvement

·       Translate change plans into clear action plans, identifying risks and making recommendations 

Key responsibilities:

·       Inspecting and surveying private sector properties to assess condition, identify hazards, and recommend repairs.

·       Producing detailed reports, drawings, specifications, and schedules of works. Managing tendering processes and supervising contractors on-site.

·       Providing expert advice to colleagues and stakeholders on building safety and compliance.

·       Overseeing works in default where necessary, ensuring standards and value for money.

·       Supporting legal processes by preparing evidence and attending court or tribunals when required.

About you:

·           A relevant qualification in building surveying, construction, or equivalent experience.

·           Strong knowledge of housing and building legislation, construction techniques, and health & safety regulations.

·           Experience of surveying properties, diagnosing defects, and preparing schedules and specifications.

·           Experience of managing works on-site, tendering, and supervising contractors.

·           Excellent communication and interpersonal skills, able to work effectively with diverse stakeholders.

·           The ability to work independently, manage competing priorities, and deliver high-quality results under pressure.

·           You will have good stakeholder management skills and the ability to influence and collaborate at different levels.

·           Detailed knowledge of current legislation and best practice across a local government environment together with an awareness of the key issues facing local government and in particular Housing

·           Knowledge and experience of project management and implementing change in housing

·           Strong organisational, planning, and analytical skills

·           Strong communication skills and experience of producing papers for senior stakeholders to influence direction and change


  • Croydon Works

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