Team Leader

Additional Requirement:  Must be a driver with own vehicle, to support with occasional assessments and errands such as collecting medication from the pharmacy. 

This is a hands-on leadership position for someone who thrives in the heart of the action. You’ll work closely with the Home Manager and Administrator to ensure the home runs smoothly, while being a visible, trusted, and motivating presence for our team.

The perfect role for you

You’re a curious learner, someone who’s always asking, “How can we do this better?” You’ll be someone who:

•            Leads by example on the floor, delivering and modelling outstanding care.

•            Supports and empowers staff to grow, learn, and lead with confidence.

•            Uses initiative to identify opportunities for better practice and brings the team along. 

•            Builds a culture of trust, collaboration, and shared purpose.

•            Understands the importance of quality assurance, care planning, and KPIs.

•            Has strong IT skills and is confident using digital care management systems.

•            Is committed to making every day better—for service users and staff alike.  

Your responsibilities will include:

•            Supporting the Home Manager and Administrator in operational duties.

•            Acting as a mentor and role model for care staff, promoting best practice.

•            Leading by example on the floor, ensuring care delivery is consistently high-quality.

•            Encouraging reflective practice and continuous improvement across the team.

•            Supporting staff with training, guidance, and emotional wellbeing.

•            Promoting a positive, inclusive, and person-centred culture.

•            Identifying opportunities for innovation and improvement in care delivery.

•            Ensuring compliance with regulatory standards and internal policies.