Administrator

Duties

·      Working in partnership with relevant organisations, and maintaining effective communication links.

·      Effective communication with office staff and carers.

·      Effective telephone technique.

·      Provide support to senior office staff.

·      Processing of applications once interview has been completed and recorded. Take full responsibility for the recruitment procedure of carers.

·      Sending off reference requests once the appropriate referees have been identified.

·      Checking and Processing of online DBS applications.

KNOWLEDGE, SKILLS AND EXPERIENCE

a)   Knowledge

·      Understand effective recruitment practices

·      Understand employment law

·      Understand the Health & Social Care Act 2008

·      Good understanding of National Minimum Standards

·      Understand CQC Regulations, the Fundamental Standards and new Regulatory assessment approach

·      Effective Team work

·      Understand Domiciliary Care Services

·      Understand the organisation, its structure and ethos

·      Understand the organisation’s operational policies

b)   Skills

·      To be caring and sensitive

·      Have enthusiasm to make a difference to peoples’ lives

·      The ability to read and write well enough to understand guidelines, policies and protocols

·      To be computer literate and have IT skills to operate digital monitoring system