Personal Independence Coordinator

In Croydon, health and social care providers and commissioners have agreed a whole system approach is required to transform the delivery of health and care services.

The One Croydon Alliance is a partnership between Croydon South West London Integrated Care System, Croydon Health Services NHS Trust, Croydon Council, Voluntary and Community Sector, GP Collaborative and South London and Maudsley NHS Foundation Trust.

One Croydon is a radically different approach to the funding and delivery of services designed to get the best value out of health and care sectors in Croydon, whilst delivering the outcomes local people want.

The Integrated Neighbourhood Team (INT) programme across the borough supports the delivery of an integrated Croydon health and social care system where an individual can experience seamless services, make shared decisions and live well.

Job Summary:

Personal Independence Coordinators (PICs) work alongside health and social care professionals, bringing together the local voluntary and community sector as well as health and social care organisations to support people and represent their wishes.

The partnership working of the One Croydon Alliance is ground-breaking in its complexity, as it is developing transformational ways of delivering health and social care services. PICs work within One Croydon’s complex and ever evolving environment and will need to be adaptable and innovative in their approach to their role.

PICs work closely with key partners in health and social care and in the voluntary sector to identify and take referrals from a variety of referral routes including multi-disciplinary ‘huddles’, Community Hubs, proactive identification and our Community Referrals inbox. Once referred, they provide one-to-one support to an individual for up to 16 weeks. Adopting a person-centred approach, PICs carefully listen to and respect the wishes of people they support. They help them identify and work towards a number of wellbeing goals, thereby supporting them to improve or maintain their independence and wellbeing. They also ensure that people have a stronger voice in relation to issues that affect their lives.

Full training will be provided; the important qualities we are looking for are:

• Excellent communication and listening skills
• A positive attitude and the ability to problem solve
• A cheerful, friendly, outgoing personality
• Highly organised with the ability to manage multiple priorities
• The ability to work flexibly, alone and as part of a team.

PLEASE NOTE: An external application form will have to be completed to apply for this role; which will be emailed to you once you have expressed an interest below.