Healthier Lifestyles Service Manager

Addressing health inequalities and fulfilling our mission means that the Healthier Lifestyles service has opportunity to grow and expand. We want to reach younger older people to encourage “Act Now Age Well” . An important element of this role will be looking for opportunities to develop existing services and introduce a new services including some paid services.

The Healthier Lifestyles Manager is a member of the Integrated Leadership team to support our One Organisation One team ethos for integrated working and holistic support for the older residents of Croydon.

Some duties will include (but are not limited to)

• Monitor and manage workload, organise schedules, ensuring that services are delivered effectively
• Ensure quality processes are followed for service delivery against key performance indicators
• Oversee and monitor accurate data recording and monitoring
• Recruit and manage staff in line with Age UK Croydon's policies and guarantee that efficient and effective procedures are in place.
• Oversee recruitment and support for volunteers across the service.•Carry out regular supervision and appraisals and provide encouragement and support for staff including encouraging skills development and progression
• This list is not exhaustive.

Skills and Abilities:

Essential:

• Educated to at least NVQ Level 3 or equivalent
• Excellent Problem-solving skills
• Excellent communication skills, both written and verbal and the ability to negotiate and network at all levels
• Experience of implementing service delivery plans
• Ability to analyse and process different kinds of information and data
• Ability to work collaboratively and develop effective partnerships and relationships
• Excellent literacy and numeracy skills
• Good time management and organisational skills
• Ability to listen and communicate effectively with a diverse group of people
• Ability to travel around the borough in a timely manner

Desirable:

• Qualifications in Health and exercise, Nutrition, chair-based exercise or standing exercise for older people
• Able to contribute effectively to funding applications
• Clean driving licence and access to a car

This post is subject to an Enhanced Disclosure and Barring Service check

PLEASE NOTE: An external application form will have to be completed to apply for this role; which will be emailed to you once you have expressed an interest below.