Neighbourhood Services Officer

What you’ll bring to ccha:

You will need to be an excellent communicator, emotionally resilient and able to work well with others at a variety of levels. The ability to multi-task and co-ordinate your own workload in a busy demanding service along with good IT skills. You will need confidence to apply sound judgement and decision-making skills to take ownership of your work areas and have a flexible and adaptable approach to manage changing priorities as the business needs determine. 

We want people who will exceed our residents and customer's expectations, have great customer service and a strong customer focus to build effective relationships with our residents, creating a caring and positive environment. 

Key skills required:

• Experience of working in housing or social care environment.
• Understanding of implementing good housing management and estate management practices. 
• Ability to keep up to date with relevant housing management regulations and legislation. 
• Good IT knowledge and skills.  
• Great Customer Service and strong customer focus.

Essential requirements: 

• DBS check 
• Driving licence / own car 
• Experience of working in housing or social care environment 

A full training package will also be provided to new members of our team to help them develop the skills to become a great Neighbourhood Services Officer. 

We operate hybrid working, days spent in our new offices, out on your patch and days working from home. 

PLEASE NOTE: An external application form will have to be completed which will be sent to you once you have registered your interest below.