Support Worker

Our customers come with a range of support needs, such as those associated with mental health, care leaver status, probation, ex-offending, domestic violence, learning disabilities and asylum seeking.

You will join a lively, supportive, and friendly team to work together to provide an excellent service for our young people. 

If placed in a Support Worker role you will be required to support a caseload of at least 10 customers to: 

• Identify their strengths as part of our asset-based approach and identify their needs, opportunities, rights, and responsibilities to enable them to move onto to independent living 

• Plan and set targets to achieve and take appropriate action to meet their goals and aspirations 

• Take part in activities and provide them with opportunities that generate aspiration and confidence 

Our Support Assistants have a smaller customer caseload and focus more on group activities. A key part of the role is enabling customers to gain necessary support from other agencies so you will need to be able to network/build relationships with those in another organisation. You need knowledge of safeguarding and how this may apply in the day-to-day work we do as well as. understanding of the reasons why people become homeless.

You will need to be able to work shifts on a pre-planned rolling rota - 5 /7 days a week including mornings (from 7am), evenings (to 10pm) - these also include mid shifts and weekends. 

In return, we can offer you:  

• Over 6 weeks holiday per annum (rising with service)  

• Ability to buy or sell additional one week holiday per annum  

• Employer paid DBS checks  

• Occupational sick pay   

• Employer contributory pension scheme  

• 4 x Life Assurance  

• Medical Cash Back Plan  

• Yulife Employee Assistance & Rewards Programme  

• Cycle to work scheme  

• Full training and induction programme   

• Blue Light Card