Driver Installer

Role Purpose

• Receiving and reviewing pre-scheduled appointments and equipment items from the order processing team. Clarifying and resolving any ambiguity, validity or special conditions in the details of specifications.
• Collecting the pre-prepared equipment items from the warehouse.
• Loading the vehicle in a way that secures and protects equipment from deterioration.
• Driving to, delivering and setting up the equipment in the client’s home or living environment. Assessing the environment and, if needed and agreed, supporting the move of furniture.
• Checking the correct assembly of equipment – taking into account the conditions of the vulnerable client (e.g. mobility and body weight).
• Tiding up and removing waste materials and dirt after setting up.
• Providing practical user information about delivered equipment to clients, carers and commissioners, to assure the correct use and any limitations - taking into account the vulnerability of the client.
• Reporting any suspect adverse client conditions to the office, for relaying to carers.
• De-installing and collecting disused community equipment, according to a pre-arranged collection schedule.

Candidate Requirements:

• • Aged 23+
  • 2+ years of Driving Experience
  • Excellent Customer Service
  • Empathetic
  • Excellent Communication Skills
  • Good knowledge of the borough
  • No more than 3 points on driving licence
  • Existing DBS preferred, but can be processed if successful