House Porter

As a House Porter, you will:

• Consistently achieve the required standards of cleanliness presentation and care in all guest rooms and public areas.
• Develop a positive relationship with all guests, colleagues, and visitors.
• Ensure the correct level of security for all guest belongings is achieved.
• Ensure the guest rooms are stocked and maintained to the required standard.
• Ensure your uniform provided is kept clean, presentable and in good condition.
• Report any maintenance and IT issues correctly.
• Count and distribute linen deliveries around the hotel.
• Reconcile general housekeeping supplies around the hotel.
• Act as a support structure for the housekeeping team, responding to the varying needs of the department.
• Work in line with the needs of the business.

About you:

We’re looking for someone who is:

• Dedicated to detail.
• Inclusive and welcoming.
• Driven, taking pride and passion in your work.
• Be able to adopt a positive attitude.
• Ability to work under pressure and meet deadlines.
• Previous experience of working in a similarly physically demanding role is desirable.
• Be a strong team player.
• Flexible.
• Reliable and punctual.

What’s in it for you: 

• Competitive salary.
• Guaranteed paid day off on your birthday.
• An additional paid day off when you're celebrating a milestone birthday!
• Enhanced holiday allowance starting from 31 days including bank holidays, increasing to 33 days and 35 days based on length of service.
• Complimentary hotel accommodation allocation.
• Friends & Family rates group-wide.
• Free eye test & glasses at Specsavers if you use a computer for work daily.
• Fully stocked canteen• Healthy Minds Employee Assistance Programme (EAP), access to a range of confidential around-the-clock support.
• Internal progression opportunities.
• Subsidised parking.
• Discounted bus or train travel to/from your home station.
• Refer a friend incentive.
• 4 Team social events per year, at least!